Out of Hours Telephone Support - 01908 260444

(Evenings 5pm-9am and Weekends and Bank Holidays)

Most services do operate during the day (9am-5pm) however if you require support and assistance outside of our opening hours you may find some of these contacts and websites helpful.

If you believe you are being abused, or you think someone you know is at risk of abuse, then it is important to tell someone.

People can report concerns on the Northamptonshire Safeguarding Adults Board website or contact North Northants Council on 0300 126 3000 or West Northants Council on 0300 126 7000. In an emergency people should call 999

Domestic Abuse Support

If you or someone you know is in danger and needs immediate help, always call the police on 999 .

Northamptonshire Domestic Abuse Service NDAS 0300 0120 154 [email protected](Please not email is only operational during office hours)

Northamptonshire Domestic Abuse Service (ndas.co)

Sunflower Centre 01604 888211 [email protected]

Sunflower Centre | Voice for Victims & Witnesses (voicenorthants.org)

Before you call,  make sure you are in a safe environment.

Carers Direct

0300 123 1053

Monday to Friday 9am to 8pm and weekends 11am to 4pm


North Northamptonshire Council

Customer Services:

0300 126 3000

Out of Hours emergency:

0300 126 300


Access to care and support for the cared for person

West Northamptonshire Council

Customer Services:

0300 126 7000

Out of Hours emergency:

0300 126 7000


Access to care and support for the cared for person


National telephone:

116 123 (free to call)

Offer a safe place for you to talk any time you like, in your own way – about whatever’s worrying you. You don’t have to be suicidal.

NHS Non-emergency number


This is the NHS non-emergency number. It's fast, easy and free. Call 111 when you need medical help fast but it's not a 999 emergency.

Other Useful Contacts



Northampton General

01604 634700


Kettering General

01536 492000


Cynthia Spencer Hospice

0300 027 1270


Cransley Hospice

01536 452019


The Mental Health Number (Integrated Mental Health Hub)

0800 448 0828

A 24 hour telephone support service for people in Northamptonshire experiencing mental health problems, their carers, families and friends. Their service helps when you feel unsafe, at risk, or unable to cope without support. Provides emotional support, accepts referrals and works with those also already open to mental health services.

IAPT Talking Therapies




NHFT Crisis Cafes


Age UK Helpline

0800 678 1602

Helpline open:

every day of the year, 8am to 7pm


for older people, their families, friends and carers

The Silver Line

0800 4 70 80 90

Helpline open:

every day of the year 24 hours a day


for older people

Dementia UK

Bank Holidays & Weekends

Admiral Nurse Dementia Helpline - Dementia UK

Alzheimer’s Society

24 Hours a day 7 days per week and worldwide online support

What is Dementia Talking Point? | Alzheimer's Society (alzheimers.org.uk)

Care Services Directory for the County

Online or downloadable booklet. 

Care Choices Directory, Northamptonshire.

Find Care Agencies, Nursing Homes, Respite care in the Northamptonshire

If you are supporting someone a child or young person or a Young Carer

Parent Carer Self Advocacy Tool Kit


Family Lives

0808 800 2222

(Monday to Friday 9am to 9pm, Weekends 10am to 3pm)


Provides targeted early intervention and crisis support to families who are struggling. The issues we support families with include family breakdown, challenging relationships and behaviour, debt, and emotional and mental wellbeing.

Local Offer

Visit Website

The Local Offer team publish information on this website about services available for children and young people (aged 0 to 25) with special educational needs and disabilities in Northamptonshire.


0808 800 3333

Email: [email protected]

Textphone: dial 18001 then 0808 800 3333.

Calls are free from UK landlines and mobiles. Monday to Friday, 9am to 6pm. Saturday and Sunday, 10am to 6pm

Special Needs Index

Visit the Special needs index website

Service Six


Local Youth Counselling Service for 11yrs+ Wellingborough and Countywide

Time 2 Talk

01327 706706


Local Youth Counselling Service for 12 yrs+, Daventry


01536 518339

Visit the Youthworks Website

Local Youth Counselling Service, Kettering

The Lowdown

01604 634385


Local Youth Counselling Service, Northampton


01832 274422


Local Youth Counselling Service, Oundle

The Mix

Support line

0808 808 4994


Online information and support for under 25s


Text SHOUT 85258 

crisis support by text