Patients opinion

Patient Opinion

An independent organisation called Patient Opinion runs a national website where service users and Carers can post stories, comments, feedback and compliments about health services.

Please help shape services by leaving your comments, good and bad. Although this is a national website the feedback goes to the local health service provider.

Comments (0)

Please verify your action

Comment (maximum 3500 characters) (required)

Add a picture

Notify me when someone makes a comment

First name (required)

Last name (required)

Email (required)

Which country do you live in?

Postcode (required)

Address line 1

Address line 2

Town or city

Data Protection

In addition to contacting you with administration information, such as when setting up a gift or volunteering, we'd love to keep you posted with our news, activities and how you can help in other ways. We'll never sell or swap your details with anybody else.

The only exception is when we complete a carers assessment which is a statutory duty that we perform on behalf of Northamptonshire County Council and we are legally duty-bound to share Carers Assessments with the, This is done securely. For more information see our privacy policy.

You are free to change your mind at anytime. Please tick these boxes to tell us if you are happy for us to contact you about how we are supporting carers and how you may be able to help.

We'd love to keep you posted with our news, activities and how you can help in other ways. We'll never sell or swap your details with anybody else.

You are free to change your mind at anytime. Please indicate how you would like to hear from us by using the tick boxes below

Via email

Via telephone

Via SMS

Via post

Which country do you live in?

Postcode (required)

Address line 1

Address line 2

Town or city

Privacy Policy

We will always store your personal details securely. We’ll use them to provide the service that you have requested, and communicate with you in the way(s) that you have agreed to. Your data may also be used for analysis purposes, to help us provide the best service possible. For full details see our Privacy Policy or contact our Information Governance Lead on 01933 677837

By submitting this form you are agreeing to our terms and conditions

Protecting Your Personal Data Is Important To Us

Northamptonshire Carers is registered with the Information Commissioner’s Office and acts in accordance with the General Data Protection Regulations (2018). Under this legislation your personal information will be treated as confidential, kept safe and secure, used fairly and lawfully and not kept for longer than is necessary.

Online donations, direct debits and Friends of Northamptonshire Carers memberships.
1. Northamptonshire Carers is a registered charity (No. 1061417).
2. Data is held in line with the General Data Protection Regulations (GDPR) 2018
3. By donating you are agreeing for payment details (bank details or debit/credit card details) being entered onto Northamptonshire Carers’s website and our partners Go Cardless & Stripe
4. Once entered, bank details are no longer accessible by Northamptonshire Carers.
5. Donations will be used by details will be processed securely through our website and our partners Go Cardless & Stripe for charitable purposes as per our ‘Fundraising Promise’
6. Northamptonshire Carers also hold the name and addresses of Friends of Northamptonshire Carers along with email addresses (optional). This is so we can process payment.
7. We will always store your personal details securely. We’ll use them to provide the service that you have requested, and communicate with you in the way(s) that you have agreed to. Your data may also be used for analysis purposes, to help us provide the best service possible. For full details see our Privacy Policy (available at https://www.northamptonshire-carers.org/privacy-policy – hard copy available upon request) or contact our Information Governance Lead on 01933 677837
8. Friends of Northamptonshire Carers membership automatically renews at your current rate/frequency if paid via direct debit and you are free to cancel at any time without penalty. Should you pay a one-off annual amount, we will send you a reminder to renew towards the end of you annual membership.

Online Referrals & Carers Assessments
1. By registering my details with Northamptonshire Carers, a confidential computer record will be created. This will be kept securely as per the General Data Protection Regulations (GDPR, 2018).
2. If I have provided any information about someone else (i.e. the person(s) I care for), I will ensure that they are advised about this.
3. I understand that Northamptonshire Carers complete Carers Assessments on behalf of Northamptonshire County Council so Carers Assessments and Support Plans are shared securely between these organisations in order to deliver this statutory service.
4. My information will only be shared with other parties with my consent. For example if I agree to be referred to other organisations to provide support.
5. An exception to this would be if Northamptonshire Carers need to report a risk to myself or others whereby Northamptonshire Carers are duty-bound to follow safeguarding policies.
6. If I have completed a Carers Assessment I agree that the information I have provided is accurate to the best of my knowledge.
7. Copies of any Carers Assessment or Support Plan will be sent to me. I understand that I can also access a copy of my records held by Northamptonshire Carers. To request this or to discuss confidentiality further, I can contact Northamptonshire Carers' Data Protection Officer. Further information can be found on our website: https://www.northamptonshire-carers.org/privacy-policy (hard copy available upon request)

Please contact us if you need any of these explaining or you need further information.
Northamptonshire Carers
123 Midland Road
Wellingborough
NN8 1LU
01933 677837
[email protected]

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Latest

Pawsitivity, Dog Walking Group

Weekly Dog walk for Carers or people registered with the SPRING Project on a Friday, with or without a dog
Heart Failure Group, Wellingborough

Group for People with heart failure or who have had a heart attack, learn more and get involved Medical Referral needed
Walk & Talk for Wellbeing, Irchester Country Park

This is a twice a monthly Nature Walk & Talk activity at Irchester Country Park on the 2nd & 4th Friday. Walk to help mindfulness and wellbeing
Singing for Lung Health, Moulton

Singing for Lung health for those with COPD or other respiratory breathing difficulties. 2nd & 4th Friday of the month

All Carer Referrals

Are you a Carer? Click to make a referral for a Adult or Young Carer.
Health Service Referrals

Do you have a long term health condition? For all referrals for health projects that don't require a Carer.
Who are carers?

Anyone, including children and adults, who looks after a family member, partner or friend who needs help because of their illness, frailty, disability, a mental health problem or an addiction and cannot cope without their support. The care they give is unpaid
Support line

Our Carers Support Line provides a confidential service to support the needs of Adult and Young Carers, including Parent Carers. The service can be accessed by Carers, professionals or anyone with a Carer related enquiry or issue.
Thank you for your referral
Role of ROCKET and RESTART

Respiratory Therapy Acute Response Team (RESTART) is a team of nurses and physiotherapists who provide care for patients with COPD (chronic obstructive pulmonary disease). They support early discharge of patients with COPD and also run the Pulmonary Rehabilitation Programme.
Social Prescribing in Northamptonshire

Welcome to the Spring - Social Prescribing Team here at Northamptonshire Carers
Why we do, what we do

According to the last census, there are 70,000 Carers in Northamptonshire: for us, that means there are 70,000 reasons to care.
Needs and Aspirations

Needs & Aspirations is a project facilitated by SERVE. This project gives a wide range of activities enabling Carers to have a break from their caring roles, both training and leisure.
About young carers