We know that providing care for a loved one who relies on you can be difficult at any time but the current situation adds extra worries. Support though is available whether it be to access essentials or sim;y have someone to talk to.

Northamptonshire Carers Support Line remains open and can be called Monday to Friday 9am to 5pm on 01933 677907. We are here to provide advice and information and a listening ear. It is also the front door to access many of our services such as Carers Assessments and our new Befriending Service.

Emergency Support

Northamptonshire’s Community Resilience Service has launched a new Coronavirus Support Line:

  • A new support line has now been launched to support the most vulnerable members of our community.

  • There are a large number of people across Northamptonshire who are currently in isolation for various reasons. These include individuals displaying symptoms of Coronavirus and those with existing health conditions, those who are pregnant or those aged 70 and above.

  • The new support line allows those who cannot leave their homes under current restrictions and those who have nobody to call upon for help, to request support in getting access to food, prescriptions and other vital services that they require.

  • The customer Service Centre at Northamptonshire County Council will be managing the helpline, ensuring that each call is appropriately triaged so that individuals receive the care and support that is appropriate to their needs.

Approximately 1.5million people deemed 'extremely' vulnerable to Coronavirus have been issued letters regarding shielding and offering support to access essentials. These conditions are listed here. If this applies to you (or someone you care for) or you think it should apply, you can register for Government support here

NHS 111

The NHS 111 service have set up an online tool where you can check your risk of needing further advice or whether to self-isolate.

Contingency Planning

If you care for your loved one at home, try to put in place a contingency plan with friends, family or trusted neighbours, should you become unwell yourself.

In the contingency plan consider:

  • Details of names and addresses and any other contact details for the person you look after
  • Who you and the person you look after would like contacting in an emergency – this could
    be family, friends or professionals
  • Details of the medication that the person you look after is taking
  • Details of any ongoing treatment they need.
The Carers UK website has useful information on how to prepare a contingency plan and you can contact our Carers Support Line on 01933 677907 Monday - Friday 9am-5pm