During the coronavirus (COVID-19) pandemic there have been many changes to health, care and support services, which will have affected those who provide informal (unpaid) care to family and friends. We're working with Healthwatch Northamptonshire and Carers' Voice Northamptonshire to know about your experiences.

When Healthwatch asked people to tell us about their experiences of health and care services during the coronavirus (COVID-19) pandemic earlier in 2020, some of the extra difficulties and challenges faced by those who provide unpaid or informal care for their loved ones were highlighted.

We would like to find out more about the experiences of those who have been providing unpaid care since March 2020.

There are two surveys, one for those age 18 and over (anyone younger than 18 can answer this longer survey if they wish) and one for young people age 11 to 17.

Go to the survey for those aged 18 and over

Go to the survey for 11-17 year-olds

We will share the findings of our surveys with the service providers and planners to inform their work and help them to continue to deliver good quality care and support carers at this time.

These surveys are intended for unpaid carers (sometimes referred to as ‘informal’ or ‘family’ carers). This means someone who provides unpaid care or support for a relative, friend or neighbour. This person can be an adult or child and the care is as a result of additional needs due to a disability, mental illness or a long term health condition. This excludes people providing care as part of paid work – for example working in a care home, hospital or care agency but does include people providing care for a loved one who is in receipt of Carers Allowance or a Direct Payment.

If you need help completing the survey, would like to complete it over the phone, have any questions or would like to tell us about anything not covered by this survey, please contact Healthwatch.

Healthwatch will also be holding focus groups and can phone you to discuss your experiences. If this is something you are interested in, please sign up here.

Please do share this survey with any unpaid carers or groups you know and if a group you work with would like to share more feedback, do get in touch.

This survey will close on 31 January 2021.