Can you spare a little time to discuss your experiences of Northamptonshire Carers and the difference we make? There is an opportunity to contribute to a national study aiming to capture the value of Northamptonshire Carers and other carers centres. Participants will receive a £15 voucher for an interview.

Civil Society Consulting are looking to interview young, adult and older carers: 

  • Young = under 18 with parental consent (or 18-24 and still in education/training)
  • Adult = 24-65 (including 18-24 no longer in education or training)
  • Older = 65+


You may have heard of Carers Trust - it is the national organisation that your carer centre is a member of. Civil Society Consulting (CSC) have been commissioned by Carers Trust to capture the value of carers organisations and their work. In order to do this, CSC is inviting carers to talk about their experience receiving support from a carer centre. 


The results of the study will be used to help your carer centre demonstrate its impact and value to commissioners, funders, and policymakers. Carers Trust will gather the results from carers organisations across the country to assess the overall value of carers organisations UK-wide. 


Would you like to participate?

Participating in the study will involve a short interview, either individually (~20 minutes) or in a group of up to 4 carers (~30 minutes), followed by a 15-minute survey. Upon completion of the survey, you’ll be signed up to receive a £15 voucher. 


What the interviews be about?

Each interview will be around 20 - 30 minutes. The CSC team will ask about how you found out about your carer centre, what your caring role was like before you had accessed your carer centre and how your carer centre’s support has impacted or made a difference to your caring role and your life. You might be asked in a bit more detail about all the different services/types of support you have accessed, and how each of them have impacted you. 


You can have this chat on Zoom or on the phone, whichever you’d prefer. The team will not be making recordings of the conversations; instead they will be taking written notes during the conversation. 


What will be asked in the survey?

The 15-minute survey will be multiple choice, asking whether you’ve experienced certain outcomes. There will also be some open-ended questions that will ask you to think about how the immediate impact of the support you’ve received led to ‘knock-on’ effects - e.g., through going to a peer support group, a carer may feel less alone in their situation, and a ‘knock-on’ effect might be that they then feel less stressed more confident in their caring role. 


Your data will be analysed anonymously, and will not be traced back to you. There will be a separate section for you to input your contact details to receive the voucher. 


How will my information be used? 

Any data collected will be anonymised, with all identifying information removed. 


After the discussions, the team will review the notes to draw out any outcomes that are mentioned, as well as their knock-on effects. This will be summarised in an ‘outcomes map’ and will be used to inform the design of the calculator (i.e. the outcomes will be ‘valued’ to give the SROI ratio). The calculator and accompanying report will be made available to all Carers Trust network partners. 


The team is also looking to collect some case studies through the interviews, but they will only be written up with your knowledge and consent. 


Carers Trust will be using your contact information to send you the voucher. Your data will be stored until your voucher has been sent out to you, and then your contact information will be deleted. 


What are the benefits of taking part?

Participants will receive a £15 voucher for participation. It will also hopefully be an enjoyable opportunity for you to reflect on your experience and meet other carers (if you opt for a group interview). 

For more information or to take part, please contact Yasmin Jiang at [email protected] 

Civil Society Consulting CIC are a not-for-profit consultancy with a mission to strengthen the civil society sector.

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